Yes. Abbie answers calls 24/7, including evenings, weekends and public holidays ensuring you never miss an enquiry.

No. Abbie acts as a receptionist, answering calls you would otherwise miss. You can choose to use her alongside your existing phone system or staff or in place of your current setup. Abbie is especially useful if you don't have staff as she takes on that role at a fraction of the cost.

Our Voice AI receptionist (Abbie) answers calls 24/7 using a natural Australian voice. Abbie greets callers, captures their name, reason for calling, location and can book jobs directly into your calendar. She sends an SMS following every call detailing callers name, phone, location, issue and a transcript of the call so you are in control at all times. She also sends confirmations and reminders to both you and your customers.

Abbie is an advanced customised AI receptionist that manages all your customer communication — phone calls, text messages, website chat, social media enquiries, appointment bookings, FAQs, lead capture, and follow-up messages. She can answer 100 calls at the same time.

Unlike a human receptionist, Abbie:

works 24 hours a day, 7 days a week

never misses a call

responds instantly

customised to your business from day 1

follows your rules

costs far less than hiring staff’

No tax, superannuation or leave pay

She becomes a natural part of your business and saves you hours every single week.

Only if you want them to.

You choose whether she introduces herself as:

“Abbie from” or

“Abbie, the AI receptionist for..”

You stay in control of how transparent or discreet she is.

If Abbie isn't confident or the caller asks something outside the scope, she will politely capture the caller's details and notify you to follow up. Abbie is designed to assist - not replace your expertise.

It is quick for us to update Abbie's knowledge base if you find there is something she should know but doesn't.

Abbie comes with her own dedicated phone number, which is included in your plan at no extra cost.

You can forward your existing business number to Abbie

This is the most popular option because:

·         You keep your current business number

·         No need to change websites, business cards, or Google listings

·         Customers dial your usual number → Abbie answers instantly

·         There’s no delay, no “forwarding tone,” and callers never know the call was redirected

You never miss a call again — even if 10 people call at once, she can handle more than 100 at the same time.

Abbie can answer every call immediately or your phone can ring 3 or 4 times and you choose if Abbie answers or you do.

Yes. Abbie can check your availability and book jobs directly into your connected calendar based on your preferences. You remain in full control of your schedule.

She can book into most calendars such as:

- Outlook

- Gmail

- ServiceM8

- And others, just ask

Yes. Call transcripts and summaries are available inside your CRM so you can review interactions and request adjustments if needed. Call summaries will also be sent to you via SMS after each call is taken.

We'll build a custom version of Abbie using your website and services so you can experience exactly how she would answer calls for your business.

All you need to provide is your website - we will handle the rest.

You'll receive a temporary demo phone number to call and test. The demo is customised to your business but does not affect your existing phone system so you can call and test as many times as you like.

Most demos are ready within a few days of receiving your website details.

We'll connect My AI Assistant to your business phone number, calendar and workflows and customise if further for your business.

The demo is completely free.

If you decide to go ahead and have Abbie operational in your business, the launch price is $199 per month.

The standard setup fee is $499, however this fee is currently waived during our launch period, so new businesses can get started with no setup cost.

Yes. There are no long term contracts. You can cancel at any time and Abbie will be removed the day your next payment is due.

Yes. Abbie learns:

your services

your tone (friendly, professional, relaxed, energetic)

your FAQs

your booking rules

your cancellation policy

your location and service areas

your business hours

how you want enquiries handled

You can request updates anytime.

Yes — everything is encrypted and stored safely inside your CRM.

Only you (and anyone you choose) can access:

call logs

transcripts

customer details

booking information

Never.

Your data stays private and secure.